๐ Privacy Policy
Last updated: 8 September 2026 ยท sparklehomenow.com
At SparkleHomeNow ("we", "our", "us"), accessible from sparklehomenow.com, we respect your privacy โ and we're guests in your home, so we hold ourselves to a high standard. This Privacy Policy explains what we collect, how we use it, and the choices you have.
1. Information we collect
- Account information โ your name, email address and password (stored securely).
- Booking details โ your home type, services selected, preferred slots and address (shared only when you confirm a booking).
- Estimator inputs โ choices made in the price estimator are processed in your browser only and are never stored by us.
- Usage data โ pages visited and interactions, used to improve the service.
- Cookies โ small files that keep you logged in and remember preferences. You can disable cookies in your browser, though some features may stop working.
2. How we use your information
- To create and manage your account and bookings.
- To assign verified cleaning professionals and send slot reminders.
- To send offers and sparkle tips you opted into.
- To comply with legal obligations.
We never sell your personal data. Ever.
3. Your address & home access
- Your address is shared only with the assigned cleaning team for your booked slot.
- Professionals are background-verified and bound by strict confidentiality.
- Access instructions (keys, codes) are handled through secure, logged channels โ never stored in plain text.
4. Email communications & unsubscribe
Every marketing email we send contains a one-click unsubscribe link. You can also unsubscribe directly on our Unsubscribe page at any time. Transactional emails (e.g. booking confirmations, arrival alerts) may still be sent while your account is active.
5. Data retention & security
We retain your data only as long as your account is active or as required by law. Data is transmitted over HTTPS and stored with industry-standard safeguards.
6. Your rights
- Access, correct or delete your personal data.
- Withdraw consent for marketing emails at any time.
- Request a copy of your data by contacting us.
7. Children's privacy
Our service is not directed at children under 18, and we do not knowingly collect their data.
8. Changes to this policy
We may update this policy occasionally. Significant changes will be announced on this page with a revised "last updated" date.
9. Contact us
Questions about this policy? Email us at privacy@sparklehomenow.com or use our contact page.